Right choice for New Car Service
The fact is that you have the choice of where your vehicle is serviced, maintained and repaired, at competitive prices
Looking forward to the potential bargains available in the end of year car sales or thinking about having your new car serviced in time for Christmas? Here is some sound advice from KW Auto Repairs & Service in Cairns.
Buying a new car is one of the biggest investments people generally make, so it is logical to find a way to maintain it properly. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
The fact is that you have the choice of the best workshop to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
You cannot be forced to take the vehicle back to the dealer where you originally bought it for service or repairs. Provided the work is overseen to the manfufacturers specifications by a properly trained person and uses respectable quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every KW Auto Repairs & Service mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means KW Auto Repairs & Service mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. KW Auto Repairs & Service will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the new car.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the disparity between express, statutory and manufacturer warranties to ensure you make the right choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be over-ridden by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So watch out for new car dealers who try to push the incorporation of “express” or “extended” warranties, often for free, when selling you your new car. More often than not these ‘special’ warranties may include quite specialised restrictions or provisions, and often can seem very confusing. Many times these additional extras provide little or no additional benefits not already covered by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership that sold the car.
Such additional extras are very unlikely to warn you of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes the distance you may need to travel to get your car serviced or expanded waiting times due to fewer available service locations or mechanics.